SHIPPING



NEW ZEALAND

 

Delivery Method

Approx Delivery Time

Order Value

Price

Courier

1-3 Working Days (unframed art prints)

7 working days (framed art prints)

Over $150

FREE

Courier

1-3 Working Days

Under $150

$10 NZD

 

All orders within New Zealand are sent via courier. This service offers tracking and is fully insured.

When checking out please ensure that you supply us with a physical address, such as a workplace, where there will be someone present to sign for your item between the delivery hours of 9am - 5pm weekdays. Please note that we cannot deliver to PO Boxes.

Once your order has been dispatched, you will receive email confirmation from us as well as a tracking number. You can track your order 24 hours a day by using the tracking number provided.

Once your payment has been confirmed your order will be dispatched within 24 hours. (Please note that orders received after midday on Friday will be dispatched the following Monday). If there is a delay for any reason, we will contact you and let you know when you can expect delivery. Orders for unframed art prints will arrive within 2-3 working days. Orders for framed art prints will arrive within 7 working days. Please note that delivery to rural addresses can take longer than this time frame.



REST OF THE WORLD

We currently ship to the following countries:

Australia, Austria, Belgium, Canada, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Italy, Japan, Netherlands, Norway, Poland, Portugal, Singapore, Spain, Sweden, Switzerland, Taiwan, UK, USA.


If your country is not listed above, please contact us at support@artofficial.co.nz and we will see what we can do.

Please note that we are unable to ship any framed prints.

 

Country Delivery Method Approx Delivery Time Cost
Outside NZ Economy Courier 3-6 working days $32 NZD

 


All international orders are sent using the NZ Post International Economy Courier service. This service offers tracking and is fully insured.

We work closely with our shipping partner to minimise the potential impact of custom delays on our international customers. When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. These delays are beyond our control and as such ArtOfficial is not responsible for any issues arising from delays caused by destination customs clearance or processing.

Orders delivered internationally may incur duties or taxes. Customs policies vary widely from country to country. Contact your local customs office for more information if you are unsure. Please note that ArtOfficial will not be held responsible for any customs or duties taxes that occur once your item has been dispatched.

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